Kay Jewelers in Santa Rosa, CA Closed now

Reviews about Kay Jewelers

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  April 07, 2019, by Anthony Agrisula
  We had ordered our wedding bands on 2/7/2015 and were told they were being special ordered and would take 3-4 weeks to arrive. We stopped in today to just double check the ETA (because we're getting married on March 21st) and now the ETA has been pushed back to 4/6/2015. 8 weeks. Double the time we were told. I called corporate and they told us that's usually how long it takes. I wish the sales person was more upfront about it, or they could have called us to let us know the ETA was different once they placed the order. The best part was the original lady that helped us (before we placed the special order) was very, very friendly, and they let us cancel the order without losing our deposit. That being said, I will not come back here.
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  January 05, 2019, by Latisha Yazzie
  Customer service was HORRIBLE. The ladies who work there are so rude and ignored us when we first arrived and then when they weren't "busy" they didn't even show interest in the questions we asked. RUDE.