Verizon Wireless - Cell Depot - Santa Rosa West in Santa Rosa, CA Open now

Reviews about Verizon Wireless - Cell Depot - Santa Rosa West

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  June 15, 2019, by Martha Rojas
  I went to the store in Petaluma to inquire about a business line. I had brought my own paid in full iphones. Gentlemen there didn’t explain much to me except that my phones wouldn’t work w them so I Ended up being tricked into buying the same 3 phones less gigs for a bill of $679.00 a month. This wasn’t even unlimited. I went home to receive the bill and almost had a heart attack. I went the store the next morning as I had though how did I go from paying $117 a month for 4 unlimited business lines to$679.00 a month for 3 and less gigs and the phones I had were 256/128 and 64 to begin with. They gave me a down grade of 2 phones w 32 and 1 was 128. So I went back to the store to request my old phones back and they told me, once they’re traded in we can’t get back and that I was stuck w the bill. How is that possible I had these phone they gave me from 8 pm to 10 am the next morning. Yet there’s was no way to do anything. I had spoken w customer service that 1st night and they had told me there was a way to get my phones back and return all the stuff they tricked me into, but when I did they just literally spit on my face. Here I am stuck w horrible service stuck w a bill I didn’t need and I can say this place has the most horrible service and disrespect tords women if I ever saw one.